Operational Execution Facilitate the day to day execution of the CCRA Collaborating with key stakeholders to identify and assess compliance risks and mitigating controls within the Bank's business operations and processes. Work with the first and second lines of defense to build and maintain a compliance controls inventory. Coordinate with Enterprise Risk to ensure alignm

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Execute RPO Governance Routines Collaborate and consult with leaders and executive management to develop agendas and materials to support key RPO governance activities. Assist in the execution, monitoring, and reporting of a variety of programs and initiatives included in the RPO. Determine areas of strength or Business Execution opportunity within the defined scope of wo

Participation, consultation, and coordination of business / system requirements. Document and/or solicit requirements for small to medium size projects. Test planning, test script development, test execution, issue resolution and risk management. Interacts with various business systems operations and client areas to determine priorities and assure adequate system and tech

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategic Advisor Provides overall talent acquisition direction and execution for a business unit(s) in partnership with the Talent Acquisition Manager. Candidate Generation Lead active sourcing and recruiting for qualified candidates utilizing various search tools, processes, and strategy. Assessment Management Ensures processes are completed including screening qualifie

Risk & Control Functional Leadership Focused on establishing and implementing the vision for a new centralized Chief Business Control Office function with over 140 risk and control colleagues. Drives consistency in the control frameworks and standards that are used across Comerica's revenue divisions. Develops and executes on a plan to increase the completeness of the con

Responsible for executing multiple sourcing projects through cross functional collaboration and a disciplined approach to project management that enables consistent execution of the sourcing process. Prepare spend analytics and reporting, present data and analysis to Senior Management and responsible for tracking and reporting of spend and benefit (value/savings). Develop

Maintain both contractual and book record per Bank policy. Review various reports to ensure accuracy on accruals and adjustments. Review and evaluate complex documentation. Process various types of principle, fees and interest payments collected from customer. Determine various systematic ways to accommodate difficult loans accurately and efficiently. Review and analyze c

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor